Arcotec is committed to comprehensive service, including after-sales support. As our customer you will benefit not only from competent advice and first-class service but also from our laboratory. It will always be at your side, for example, to find the ideal treatment method for your materials.
We are committed to being a reliable partner even after the purchase of an Arcotec system. Therefore, the high quality of our after-sales service has always been important to us.
Our service technicians and engineers maintain the over 25,000 sold Arcotec systems 365 days a year on site. In case of a defect our team will arrive as soon as possible with the necessary spare parts to ensure your system is up and running again in no time. This is our contribution to your smooth production operations.
We are committed to making our customers happy and to providing them with the best possible service. As an Arcotec customer, you can avail of the following services:
Our OEM support includes spare parts and support for Arcotec equipment integrated with another system. This enables you, the system manufacturer, to always provide your customers with high-quality original spare parts and the best service.