§1 General information
This privacy statement contains mandatory information as per Art. 13 of the GDPR and serves to provide you with an overview of how personal data on this website is processed.
(1) Personal data (Art. 4, No. 1 of the GDPR)
The object of data protection is personal data (hereinafter also simply “data”). This is any information relating to an identified or identifiable natural person. This includes, for example, details such as name, address, email address, telephone number and, where applicable, user data such as the IP address.
(2) Controller (Art. 4, No. 7 of the GDPR)
The controller for the processing of your personal data within the course of using the website www.service-arcotec.com (hereinafter “website”) is arcotec GmbH (hereinafter the “operator” or “controller”).
The contact details are:
legally represented by
Fritz P. Bloss
Tel.: +49 (0)704 492 120
Email address: firstname.lastname@example.org
(3) Possibility of objection
Should you wish to object to the processing of your data by the operator in accordance with this privacy statement, either in its entirety or with respect to individual measures, this can be done using the contact data given in the legal notice. Please note that in the event of such objection, use of the website and access to the services offered may, in some circumstances, be restricted or not possible at all.
§2 Purpose of data processing, legal basis, provision and storage period
(1) Accessing and using the website
Each time the website and its subpages are accessed, usage data is transmitted by the respective Web browser and stored in server log files. The data records saved in this process contain the following data: the date and time of access, name of the subpage opened, IP address, referrer URL (URL from which you came to the website), amount of data transferred and product and version information of the browser used.
The lawfulness of this processing is based on Art. 6, Para. 1 b), f) of the GDPR (usage relationship, legitimate interests). The legitimate interest of the operator is the making available of a website with information, the offering of services to the customer and the optimisation of website operation. The data processed by the operator is required to enable your use of the website.
The log files are evaluated by the operator in anonymised form to continue improving the website and making it user-friendly, to locate and rectify errors quickly and to manage server capacity. For example, this enables the operator to determine at what time the website is particularly popular, so it can provide the corresponding data volume. Your IP address is deleted or anonymised once your use ends. Anonymisation involves changing the IP addresses in such a way that they can no longer be assigned to an identified or identifiable natural person, or only so with a disproportionate amount of time, cost and labour.
(2) Contact form
If you want to get in contact with the operator, a contact form is available to you for this purpose. This form requires you to provide the following details:
• First name
• Email address
• Telephone number
• Company address, road
• Post code
• Company address, location
• CountryFurthermore, you have the option to voluntarily provide the following details:
• Details about the technology to be ordered
At some points on the website you also have the option to open an email to be sent to the operator with just one click. The email address that is linked to your email program is automatically used as the sender. If you do not want your email address to be accessed in this way, you can change this in your settings.
The lawfulness of this processing is based on Art. 6, Para. 1 b) of the GDPR (pre-contractual measure). The provision of your data is necessary, as otherwise you cannot send a message to the operator and your request cannot be processed. The processed personal data will be deleted after the expiry of the statutory retention obligations, unless the controller has a legitimate interest in further retention. In any case, only the data which is actually obligatory for the relevant purpose will continue to be stored. The personal data is anonymised as far as possible.
We store the data required for contract processing until the expiry of the statutory warranty and, where applicable, contractual guarantee periods. We retain the data required under commercial and taxation law for the legally specified periods, generally ten years (cf. §257 of the German Commercial Code and §147 of the German Fiscal Code). The data processed to implement pre-contractual measures is deleted as soon as these measures have been taken and it is apparent a contract will not be concluded.
• Recognition of the user’s computer when visiting the website
• Tracking of the user’s surfing activities on the website
• Improvement of the website’s user-friendliness
• Evaluation of use of the website
• Operation of the website
• Prevention of fraud and improvement in website security
• Personalised design of the website, taking account of the user’s requirements
Cookies do not cause any damage to browsers. They do not contain viruses and do not enable the operator to spy on you. Two types of cookies are used:
• Temporary cookies (session cookies) are automatically deleted when you close your browser.
• Persistent cookies, on the other hand, have a maximum lifetime of up to 20 days.
Such cookies mean that you will be recognised when you revisit the website. Cookies enable the operator to understand your user behaviour for the purposes and within the scope outlined above. They furthermore facilitate optimised surfing on the operator’s website. The operator also collects this data in an anonymised format. The lawfulness of this processing is based on Art. 6, Para. 1 f) of the GDPR, according to which the processing is lawful if it is necessary to protect the legitimate interests of the controller or a third party, unless these interests are outweighed by the interests or fundamental rights and basic freedoms of the data subject that require the protection of personal data. The operator’s legitimate interest is the optimised display of its website.
The data must be provided in order to be able to access the operator’s website without errors. If you do not accept cookies or delete cookies that have already been set, this can impair the functionality of the website.
We use the Borlabs cookie to manage your cookie settings. This is a WordPress plugin that enables us to offer you a cookie consent banner. In it you can then configure your personal cookie settings. Moreover, the cookie prevents data transmission to other services or plugins until, for example, the requisite consent for this has been obtained. The lawfulness of this processing is based on Art. 6 Para. 1 f) of the GDPR (legitimate interest). The legitimate interest of the operator is the provision of a data-protection-compliant website and compliance with all statutory obligations concerning the protection of (the integrity of) the natural person.The data must be provided in order to be able to access the cookie consent banner without errors.
The Borlabs cookie is pre-selected in the cookie consent banner itself and cannot be removed.The Borlabs cookie has a storage period of one year.
You can find more information here.
§3 Recipients of your personal data
The data collected when accessing and using the website and the information you provide when contacting us is transmitted to the operator’s server and stored there.Your personal data is processed by the controller and forwarded to the respective departments and may also be forwarded to other companies (e.g. shipping service providers, tax consultants, payment service providers, hosting providers). In these cases, the forwarding of data is covered by a legal basis or performed during order processing.
§4 Your rights
You have the following rights: You have of a right to information (Art. 15 of the GDPR), correction (Art. 16 of the GDPR), erasure (Art. 17 of the GDPR), restriction of processing (Art. 18 of the GDPR) and data transmission (Art. 20 of the GDPR). If your personal data is processed according to. Art. 6, Para. 1 f) of the GDPR, you have the right to object insofar as there are reasons arising from your particular situation or the objection is directed against direct advertising (Art. 21 of the GDPR). In the case of an objection to direct advertising, the operator will no longer send you any marketing messages.
§5 Revocation of consent
You can revoke consent granted to the operator at any time to take effect in the future. However, this has no influence on data processing that took place based on your consent prior to your revocation.Please use the contact address of the controller specified in the legal notice for your message.
§6 Right of complaint
You have the right to refer to a supervisory body. You can find a list of all supervisory bodies, including contact details, here.§7 Links to third-party sitesWhen visiting the website, content may be shown which is linked to the websites of third parties. The operator has no access to the cookies or other functions which are used by third-party sites, nor can the operator control them. These third-party sites are not subject to the operator’s data protection provisions.
(Dated: April 2023)